• Defective items will be replaced.
  • ROS will not process Refunds for an incorrect purchase or change of mind.
  • All return requests need to be made in writing towithin 10 days of purchase. If the request for a return is accepted then a credit will be given to you to spend on any other ROS product.
  • If the size of your product purchased is too big/small, one free exchange for a different size is available, but any exchanges after that will incur a fee equal to the postage of the product.